Introduction
Welcome to tribescene
Your privacy and data security are fundamental to how this platform is designed and built.
This Privacy Policy explains how we collect, use, protect, and handle your information when you use our mobile and web applications (the “Service”).
1. Our Core Privacy Principles
- Your data is encrypted at source before storage or transmission.
- We do not sell your personal data, share it with third parties
- You control what you share and with whom.
- Private group content remains private to group members.
- We collect only the information necessary to provide the Service.
2. Information We Collect
A. Information You Provide Directly
When using the Service, you may provide:
- Name and email address
- Account credentials
- Profile information
- Calendar entries
- Meal plans and food logs
- Recipes and uploaded content
- Budget entries
- Posts, comments, and shared media within groups
- Information entered for child/guardian accounts
B. Automatically Collected Information
We may collect limited technical data such as:
- Device type
- Operating system
- Browser type
- Anonymous usage analytics
- Log data for security and performance monitoring
We do not use invasive tracking technologies.
3. Encryption and Security
All user-generated data is encrypted at the point of entry before being stored or transmitted.
We implement:
- Encryption in transit (TLS/HTTPS)
- Encryption at rest
- Role-based access controls
- Secure authentication protocols
- Regular security monitoring
Access to private content is restricted to authorised users (e.g., group members or guardians).
No system is 100% secure; however, we apply industry-standard protections to safeguard your information.
4. How We Use Your Information
We use your data to:
- Provide and operate core features
- Enable private group communication
- Sync shared calendars
- Track meals, health, and budgeting information
- Improve app functionality
- Ensure security and prevent abuse
- Provide customer support
We do not sell or rent your personal data.
6. Private Groups and Social Features
Content shared within private groups:
- Is visible only to authorised group members.
- Is encrypted and access-controlled.
- Is not publicly searchable.
You are responsible for the content you share within your groups.
7. Children’s Privacy and Guardian Controls
We support child accounts with guardian permissions.
- Child accounts require guardian setup.
- Guardians control access, visibility, and data permissions.
- We do not knowingly collect data from children without appropriate guardian authorisation.
If you believe a child has provided personal information without consent, please contact us immediately.
8. Data Retention
We retain your data:
- As long as your account remains active.
- As necessary to provide services.
- As required for legal or regulatory obligations.
You may request deletion of your account at any time.
Upon deletion, your personal data will be securely erased or anonymised, except where retention is legally required.
9. Your Rights
Depending on your location (including UK/EU GDPR or similar regulations), you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain uses
- Request data portability
To exercise these rights, contact us at:
support@tribescene.app